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Customer service

8,57 16,57 

Golește

Select number of users

The acquisition of any eLearning MODULE gives FREE access to the other 8 modules (400 courses).

Do you have more than 50 users?

Description

The acquisition of any eLearning MODULE gives FREE access to the other 8 modules (400 courses).

The importance of high quality customer service and effective complaint handling can’t be overstated.

If customer service quality is low, then business outcomes, company reputation and the bottom line will be negatively impacted.

Sample list of course topics:

  • Interacting with customers
  • How to eficiently comunicate with customers
  • Conflict, stress and time management
  • Providing field assistance to customers
  • Providing phone assistance to customers
  • Customer conflict management
  • Creating a strategy with your clients
  • How to approach customer feedback

 

Informații suplimentare

Period

3 months, 6 months, 12 months

Recenzii

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