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The acquisition of any eLearning MODULE gives FREE access to the other 8 modules (400 courses).

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The acquisition of any eLearning MODULE gives FREE access to the other 8 modules (400 courses).

Learn how to communicate more effectively at work and achieve your goals

This module is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage.

Sample list of course topics:

  • Acting with Diplomacy and Tact
  • Navigating Challenging Situations with Diplomacy and Tact
  • Diplomacy and Tact in Challenging Situations
  • Connecting with Others through Diplomacy and Tact
  • Using Humor with Diplomacy and Tact
  • Difficult People: Why They Act That Way and How to Deal with Them
  • Listening Even When it’s Difficult to Listen
  • Using Active Listening in Workplace Situations
  • Be a Better Listener
  • Roadblocks to Excellent Listening
  • Active Listening Skills for Professionals
  • Mastering Active Listening in the Workplace
  • How Culture Impacts Communication
  • Using Communication Strategies to Bridge Cultural Divides
  • The Many Approaches to Facing Workplace Conflict
  • Preventing Unhealthy Workplace Conflict
  • Working Out and Through Conflict
  • Adapting Your Conflict Style
  • Writing and Preparing an Effective Speech
  • Conquering the Challenges of Public Speaking
  • Difficult People: Strategies to Keep Everyone Working Together
  • Personal Power and Credibility
  • Influence Others with Political Savvy

Informații suplimentare


3 months, 6 months, 12 months


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